Free shipping offers do not include any orders shipped to addresses outside of the United States.

To provide the most reliable service possible, orders shipped to these countries will be declared as cigars (providing relevant details on weight and cost).

All packages are correctly declared with the content of the order. Duties assessed at the border are the responsibility of the customer.

VERY IMPORTANT: Customs in each country will most likely assess tariffs and tariffs based on county laws. These fees are in addition to the purchase and shipping cost and are the sole responsibility of the customer. If the customer rejects the duties and fees, the order will not be returned and the customer will forfeit the order without liability to Osman Cigars.

Even if there are no tobacco restrictions in your country, customs may still refuse your shipment. Please confirm all customs duties and responsibilities before placing your order.

All orders are shipped through INPOSDOM (Dominican Postal Institute); Delivery times may vary due to customs inspections.

International orders are considered delivered when they arrive at the country's border.

Once an international order reaches the delivery country's border, it is considered delivered and it is the customer's responsibility to work with their local customs officials to approve any conditions required to achieve delivery to the final destination.